| Frequently Asked Questions |
| What is the difference between a duvet and duvet cover? |
| A duvet is the insert (comforter) placed inside the duvet/comforter cover. It can be made of down or polyfill. We carry both styles. For more definitions, see our bedding glossary. |
| How do I know if the duvet will fit inside the duvet cover? |
| Always look at measurements rather than size name when matching dimensions. Suppliers vary in their definitions of bedding products. It is best to have no more than 1"-2" difference between duvet and duvet cover dimensions. This will reduce bunching and provide a much better fit. |
| How do I determine whether down or poly inserts (duvets) are best? |
| There are benefits and drawbacks to both. Down provides softness and warmth yet can bunch and be more expensive. Poly inserts provide a cleaner look with less bunching but are not as soft. To incorporate the best of both worlds, a poly insert can be placed inside the duvet cover and a down comforter used underneath for sleeping. |
| How is a duvet cover enclosed? |
| Duvet covers have zipper, button or snap enclosures. Each style listed will indicate how it is enclosed. |
| How do I view window treatments? |
| None of our suppliers offer window treatment images. They do come in basic styles found in most retail stores (rod pocket/tab top panels, balloon/straight valances, scarf valances). We suggest viewing styles beforehand then choosing the pattern that best coordinates with your bedding ensemble. Window treatment fabric is the same as the bedding, and free swatch samples are available in most patterns. |
| What is the difference between tab top and rod pocket side panels? |
| Rod pocket panels have a 3” header (pocket) at the top where the curtain rod slides through. The rod is completely hidden in the pocket. Tab top panels have tabs that wrap around the rod allowing full rod visibility. |
| How many pillow shams do I need? |
| Twin |
Standard and 1 European Square |
| Full/Queen |
2 Standard/Queen and 2 European Square |
| King/California King |
2 King and 3 European Square |
|
| How can I preview the fabrics? |
| Swatch samples are easy and highly recommended. Most styles do have free swatch samples available. Simply find the bedding style of interest and scroll to the bottom of the page. If samples are available, click on Request a Swatch, then follow the simple steps! Swatches are mailed within 1 business day. |
| Can I place a custom order? |
| Yes. Nygard Home offers custom orders at a slight surcharge. To obtain information regarding these beautiful ensembles, simply email our customer service department at customerservice@classicduvets.com. We will be happy to provide a quote. |
| What type of down pillow is right for me? |
| Firm pillows are best for those who are side sleepers. Medium pillows are best for back sleepers. Soft pillows are best for stomach sleepers. Classic Duvets carries all three types. |
| Do you have a printed catalog? |
| We do not offer a printed catalog. All of our product and order information is available on our web site and you may place orders by telephone if you prefer. |
| How do I know my order has been placed? |
| We will email you an order confirmation immediately after the order is placed. This email will have an order number for your reference. You will receive a second email once the order has been processed with our supplier. |
| Do interior decorators receive special discounts? |
| We appreciate all business from our friends in the industry and offer a decorator’s incentives program. For more information, please email us at customerservice@classicduvets.com |
| Do you ship outside the United States? |
| No. Currently we can only ship to addresses in the United States and Canada. For information on shipment to Canada, please email us at customerservice@classicduvets.com. |
| How are shipping/handling costs calculated? |
| Please see Shipping & Handling for complete shipping information. |
